diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 0551815825
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and ensure a strong signal is available. If you still have issues receiving the OTP, click on "send OTP" and wait for the time to pass. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, submit your correct KYC (Know Your Customer) details via email to the customer support system for account transfer assistance. This will facilitate a smooth shift of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and start playing without any problems. Once installed, you can access the updated app and enjoy seamless gameplay.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are only allowed for money earned from gaming activities, not bonus amounts. This means users can cash out their actual winnings, but not additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in the app, including saving your Aadhar card, UPI, and bank details. This information is required for the registration process. Having all these details saved will facilitate a smoother and more efficient experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's processes are generally fast and stable, taking 30 minutes to 3 hours to complete. However, payment delays may occur, requiring users to wait up to 24 additional hours. This can lead to a total wait time of up to 27 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes, not withdrawn by anyone else. Earnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To verify the status of your withdrawal, check your transaction history in the settings. If your request is pending, the funds will be added to your wallet account within 24 hours. If you experience any issues, you can contact their care centre for assistance.
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